The Feedback Culture Advantage
After studying over 100 companies, we've identified the key elements that separate organizations with exceptional retention from those struggling with turnover.
Key Findings
1. Regular Check-ins Matter
Companies with weekly or bi-weekly manager check-ins have 50% lower turnover than those with only annual reviews.
2. Psychological Safety is Essential
Employees need to feel safe giving and receiving feedback without fear of retaliation.
3. Action on Feedback is Critical
Collecting feedback without acting on it is worse than not collecting it at all.
4. Two-Way Communication
The best feedback cultures involve managers actively seeking input, not just providing it.
Building Your Feedback Culture
Start with these steps:
- Train managers on giving and receiving feedback
- Implement regular feedback touchpoints
- Create safe channels for anonymous feedback
- Publicly celebrate improvements made from feedback
- Make feedback part of your core values